Terms & Condition
Introduction
Welcome to Gymnago, a Fitness and Wellness Management Software owned and operated by PIXEL MIND IT SOLUTIONS W.L.L. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using Gymnago, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
User Roles and Access Levels
Gymnago has multiple user roles, including gym owners, trainers, staff, and members. Each user will have different access levels depending on their role, allowing them to perform specific actions within the software. The assignment of roles and corresponding access levels ensures secure, appropriate use of Gymnago’s features.
Subscription Plans
Gymnago offers subscription plans that can be billed either monthly or annually. All payments are processed securely, and your subscription will automatically renew unless canceled before the renewal date. Please note that any paid amount is non-refundable once the subscription period has begun.
Data Handling and Security
At Gymnago, we take data protection seriously. We are committed to following global data protection policies and are fully GDPR compliant. User data is securely stored, and we use appropriate technical and organizational measures to ensure the confidentiality and integrity of all data processed within Gymnago.
Payment and Refund Policy
Once a subscription period begins, the amount paid is non-refundable. This policy applies to both monthly and annual subscriptions. We encourage users to review the subscription details carefully before making a payment.
Intellectual Property Rights
Gymnago and all related components, including the brand name, ideas, source code, designs, and content, are protected under global copyright laws. Unauthorized use or reproduction of these elements is strictly prohibited. For further inquiries, please contact us at info@pixelmindit.com.
Usage Restrictions
Users of Gymnago must refrain from engaging in any illegal activities, including but not limited to reverse engineering, hacking attempts, or other activities that pose a security threat to our platform. Such activities may lead to termination of access to Gymnago services.
Termination of Service
We reserve the right to terminate a user’s subscription if they breach these Terms. In the event of termination, users will be allowed to export their data within a given period. Please contact our support team for further instructions on data export.
Third-Party Services
Users may request integration with third-party tools, such as payment gateways, SMS providers, or WhatsApp. Such integrations will only be conducted upon receiving written approval from the user. Gymnago is not liable for any issues arising from the use of these third-party services.
Liability Limitations
We strive to maintain an uptime of 99.9% for Gymnago. However, certain situations, such as feature updates, regular maintenance, or server upgrades, may result in minimal downtime. We will inform users in advance of any planned downtime.
Contact Information
If you have any questions or need further assistance, please contact us at support@gymnago.com. We are here to help and ensure that your experience with Gymnago is positive and productive.
Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page, and we encourage you to review these Terms regularly to stay informed of any updates.