We started working with Pixel Mind IT Solutions last year and their solution "GymnaGo" helped us achieve our goals.

To streamline operations and elevate the member experience, Dynamic Code Center partnered with Gymnago, a leading Fitness Management Software. The partnership allowed DCC to optimize its services, improve member satisfaction, and focus on creating the best possible environment for fitness enthusiasts:

• Centralized Member and Activity Management: Managing a variety of programs and activities for both women and children can be complex. Gymnago’s centralized member management system allowed DCC to effectively track memberships, attendance, and program participation. This led to a 17% improvement in administrative efficiency and a 25% reduction in manual tracking errors, allowing staff to focus more on enhancing the gym experience.
• Improved Class Booking for Popular Programs: With Gymnago’s seamless booking features, members at DCC could easily reserve spots in popular classes, such as CrossFit, gymnastics, and calisthenics. This led to a 20% increase in class occupancy, particularly for high-demand sessions, and helped ensure fair access to limited slots for all members.
• Effective Communication for Member Retention: DCC leveraged Gymnago’s automated messaging tools to keep members informed about upcoming classes, events, and special promotions. The personalized communication approach resulted in a 30% increase in member engagement and an 18% improvement in retention rates, as members felt more connected and informed.
• Simplified Payment Processes: Gymnago’s integrated payment processing and automated billing systems helped DCC simplify their payment processes for both individual memberships and kids’ activities. This resulted in a 27% increase in on-time payments and reduced the burden of manual follow-ups for the finance team, leading to smoother operations.
• Customized Programs for Kids and Families: With a focus on offering kids’ activities alongside women’s programs, DCC used Gymnago’s custom workout and activity planning features to create tailored programs for families. This approach boosted enrollment in kids’ activities by 15%, as parents appreciated the flexibility and focus on personalized development for their children.
• Insightful Analytics for Program Growth: Gymnago’s reporting and analytics features provided DCC with valuable insights into class performance, member preferences, and financial data. By analyzing this data, DCC was able to make informed decisions on expanding popular programs and refining their offerings. This data-driven approach led to a 12% increase in member satisfaction and a significant rise in new member enrollments.

With the help of Gymnago, Dynamic Code Center has successfully optimized its operations, increased member satisfaction, and provided an engaging and personalized fitness experience for both women and children. By reducing administrative burdens and focusing on member needs, DCC continues to set the standard for women’s fitness in Saudi Arabia, empowering members to lead healthier and more active lives.